Operations software for destination management companies

Know which flight is wrong before the van leaves.

Amassa checks every arrival and departure on your service log against live flight data, and sends each mismatch to the office that handles the booking. The transfer letters, the morning briefing and the guest’s pickup page come off the same rows.

Tomorrow’s arrivals · Kuala Lumpur Example data
  1. 06:35 MH 2LHR 2 KLCC Queued Sent
  2. 08:10 SQ 106SIN 4 Bukit Bintang Queued Sent
  3. 09:55 EK 346DXB 2 Petaling Jaya Queued Now lands 10:40
  4. 11:20 QR 844DOH 6 KLCC Queued Sent
  5. 13:05 TK 60IST 2 Melaka Queued Sent
  6. 14:45 CX 723HKG 3 Putrajaya Queued Sent

EK 346 moved by 45 minutes. The Kuala Lumpur office has the email, and the letter waits for the new pickup time.

Amassa is made by Quotinc.

Quotinc is the quotation software that DMCs and incentive houses use to price and sell their trips. Sales work in Quotinc until the client signs. After that, the trip is run from Amassa.

Visit quotinc.com

One working day, as the desk sees it.

The hours below are an example. Every report runs on the days and at the time you choose.

  1. Flight check

    Every arrival and departure on the log is checked against live flight data. A flight that moved, or a flight number that does not exist, is flagged, and the list goes by email to the office that owns the booking.

  2. Transfers go out

    Pick tomorrow’s services and send. Amassa writes each guest’s message with the pickup time, the place where the driver stands and the welcome meeting, signs it as the agent who sold the trip, and sends it by WhatsApp or email. The hotel letters leave in the same run.

  3. Morning briefing

    On weekdays the team gets one email. It says who holds the hotline, how many services each sector has, which VIPs are moving, which welcome meetings are due, which flights do not match, and which reports are still owed from yesterday.

  4. An issue

    The driver was late at the airport. Someone logs it with a severity, a cause and an owner. At the end of the month the issues report shows whether the pattern sits with a transporter, a hotel or a market.

  5. At arrivals

    The paging board for the group prints as an A4 sheet. The guest already has a page on their phone that shows where the driver is waiting, with no app to install and no login.

  6. Reminder

    Any transfer in the next two days that still has no vehicle type is posted to the hotline group, with the right person tagged for each region.

  7. Hotline

    The person on duty works the hotline from their phone. The schedule says who that is, and the briefing repeats it every morning.

The rest of the log.

Amassa was built on a working DMC desk, so it carries the small jobs too. These live beside the service log and read from the same bookings.

Welcome meetings
Who is due one, who had one, which report is late.
VIP movements
Flagged on the log and repeated in the briefing.
No-show reports
Tell the assistant a guest did not show at KLIA and it drafts the report for you to confirm.
Guest guides
Places to eat, optional tours and gifts for each destination, on a page the guest opens from a link.
Optional sales
Tours sold in destination, with a sales report.
Gift orders
A catalog, the orders and what is left in stock.
Weekly arrivals
Next week’s arrivals in one brief, sent on the day you choose.
Hotel contacts
One directory the letters are addressed from.
Change history
Every edit to a service keeps who made it and when.
Petty cash
What the desk spent, by person and by day.

They trust us.

Priced by the size of the log.

Every plan carries the operations core. A module your plan leaves out can be added on its own, at the monthly rate printed in its cell.

Oasis

US$29€27 US$25€22 a month

or US$25€22 a month on a 12-month planon a 12-month plan

  • Users 3
  • Service lines 200
  • Storage 1 GB
  • Each extra 100 service linesUS$10€9

13 of 29 modules included

Book a demo

Caravan

US$59€50 US$49€42 a month

or US$49€42 a month on a 12-month planon a 12-month plan

  • Users 10
  • Service lines 500
  • Storage 2 GB
  • Each extra 100 service linesUS$8€7

20 of 29 modules included

Book a demo

Sahara

US$99€89 US$85€75 a month

or US$85€75 a month on a 12-month planon a 12-month plan

  • Users 20
  • Service lines 1,000
  • Storage 3 GB
  • Each extra 100 service linesUS$5€5

29 of 29 modules included

Book a demo

Price your desk.

Set your team, your volume and the modules you need. The estimate picks the plan that fits and shows what a combo with Quotinc saves.

The estimator needs JavaScript. Every price is in the plans above and the table below.

Every module, plan by plan
Module Oasis Caravan Sahara
Operations
Service log
Issue log
Issue report
Suppliers
Guest services page
Paging boards
Weekly arrivals
Flight check +US$10€9 200 a month 600 a month
Reservations
Agents
Attachments
Reservation requests
Sales reports +US$5€5
For the whole team
Hot Plate
My Notes
Automated reports 3 10 20
Chatbot +US$15€13
Public portal +US$10€9
Advanced reporting +US$5€5 +US$5€5
Meetings +US$10€9 +US$10€9
Employee Hub +US$10€9 +US$10€9
Custom module builder +US$15€13 +US$15€13
Connections
Telegram +US$10€9
Google Workspace +US$10€9
WhatsApp +US$10€9 +US$10€9
Microsoft 365 +US$10€9 +US$10€9
People and money
Cash claims +US$5€5
Appraisals +US$5€5 +US$5€5
Petty cash +US$5€5 +US$5€5
Business development
Business development +US$10€9 +US$10€9

Prices are per company, per month. A figure with a plus sign is the monthly add-on rate for a module that plan does not include.

Tell us about your busiest morning.

Write with the number of transfers on your worst day and the size of your operations team, and we will build the demo around that morning.

connect@amassa.ai